Affecting Other - Support
From December 25 - January 1, non-emergency support tickets may experience longer than normal response times. Some non-emergency tickets may be placed on hold until the end of the holiday period. We will continue to perform all maintenance and emergency response during this period.
The server Penguin is having a time sync issue after a recent upgrade. A fix is in progress and should be resolved shortly. This may cause mail messages received or sent to show the incorrect time.
Hotel server went under a distributed-denial-of-service attack directed at a specific client. However, a DDoS attack affects every account as the server is put under extreme load. The issue is now resolved and all services have been successfully restored.
