Cloudflare Outage Status: Resolved
Priority - Critical Affecting System - All DNS and CDN sercices

Cloudflare is a major global provider for DNS and CDN services. They are currently experiencing an outage that is impacting website availability for many users. This issue is being investigated by Cloudflare and we are monitoring closely.

Updates

Cloudflare is reporting that the fix has been implemented and the issue is resolved as of 11/18 14:34 UTC. They will continue to monitor. We are observing that all sites are now back online.

We will be closing this network alert, but will continue to monitor Cloudflare's updates and any further service imapcts.

See https://cloudflarestatus.com for updates from Cloudflare directly.

Limited Holiday Support Service Status: Resolved
Priority - Low Affecting Other - Support

From December 25 - January 1, non-emergency support tickets may experience longer than normal response times. Some non-emergency tickets may be placed on hold until the end of the holiday period. We will continue to perform all maintenance and emergency response during this period.

Time Sync Issue Status: Resolved
Priority - Medium

The server Penguin is having a time sync issue after a recent upgrade.  A fix is in progress and should be resolved shortly.  This may cause mail messages received or sent to show the incorrect time.

DDoS Attack Status: Resolved
Priority - Critical

Hotel server went under a distributed-denial-of-service attack directed at a specific client.  However, a DDoS attack affects every account as the server is put under extreme load.  The issue is now resolved and all services have been successfully restored.