Overview
This Web Hosting Agreement (this “Agreement”) is between Florida Web Architects LLC, a Florida company with its principal office at:
21424 Bella Terra Blvd, Estero, FL 33928
and the person or entity who signs Florida Web Architects’s service order and setup form (the “Order”) incorporating this Agreement by reference (“Customer”).
This Agreement governs Customer’s use of Florida Web Architects’s web hosting and cloud server services. By using our services, you agree to the terms and conditions below.
1. Services
Florida Web Architects agrees to provide web hosting and/or cloud server services as described in the Order, subject to the terms of this Agreement and contingent on satisfaction of credit approval requirements.
2. Term
- Service begins on the date Florida Web Architects emails Customer an activation notice (“Service Commencement Date”).
- The Agreement continues for the duration stated in the Order (“Initial Term”) and automatically renews unless non-renewal is requested via the Customer Portal:
Customer Portal Login
3. Payments
- Billing Cycle: Monthly, quarterly, semi-annual, or annual, as indicated in the Order.
- Payment Methods: Credit/debit card or invoicing (due within 7 days).
- Late Payments: Interest may apply at 1.5% per month. Services may be suspended for overdue accounts.
- Refunds: Available only on the initial term of Shared and Reseller hosting. Not available for Cloud Servers, VPS, Dedicated Servers, domain registrations, or renewals.
- Chargebacks: Subject to $35 research fee and potential service suspension.
4. Acceptable Use Policy (AUP)
Use of our services must comply with our Acceptable Use Policy.
5. Customer Information
You must provide accurate information to establish and maintain your service. Florida Web Architects may rely on the instructions of your Primary Customer Contact until updated in writing.
6. Indemnification
Customer agrees to indemnify and hold harmless Florida Web Architects from any third-party claims arising from use of services in violation of laws or the AUP.
7. Disclaimer of Warranties
Services are provided “as is” without warranties of uninterrupted operation, error-free performance, or complete security.
8. Limitation of Damages
Florida Web Architects’s liability shall not exceed the equivalent of three months of paid service.
9. Suspension/Termination
Services may be suspended or terminated for:
- AUP violations
- Overdue payments
- Providing false customer information
- Repeated abuse of services
10. Customer Backups
Customers are responsible for maintaining their own current backups, regardless of whether Florida Web Architects provides backup services.
11. Notices
- Notices to Florida Web Architects: Contact Us
- Abuse reports: [email protected]
- Notices to Customers: Sent via the email on file in the Customer Portal.
12. Force Majeure
Florida Web Architects is not liable for failures caused by events beyond its control (e.g., natural disasters, power grid failures, terrorism, epidemics).
13. Governing Law
This Agreement is governed by the laws of the State of Florida and the United States. Venue for disputes is the state and federal courts in Lee County, Florida.
14. Miscellaneous
- Relationship: Independent contractors (not partners or agents).
- Intellectual Property: Each party retains ownership of its own intellectual property.
- Transfer: Customer may not assign this Agreement without prior written consent.
15. Refusal of Service
Florida Web Architects reserves the right to refuse service to any current or prospective customer at its discretion.
